Warranty & Guarantee

Warranty & Guarantee

Warranty & Guarantee

1. Satisfaction Guarantee:

We are committed to your satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund. The following conditions apply:

  • The product must be in its original condition and packaging.
  • Returns must include all accessories and documentation.
  • Customers are responsible for return shipping costs.

2. Limited Manufacturer’s Warranty:

All products are covered by a limited manufacturer’s warranty against defects for a period of 1 year from the date of purchase. The warranty covers the following:

  • Manufacturing defects in materials and workmanship.
  • Malfunctions or failures under normal use.
  • Excludes damage caused by misuse, accidents, or unauthorized repairs.

Claiming Guarantee and Warranty:

Satisfaction Guarantee:

  1. Contact our customer support within 30 days of purchase to initiate the return process.
  2. Our support team will provide you with a return authorization and instructions for shipping the product back to us.
  3. Once we receive the returned product and verify its condition, a full refund will be issued within 7 business days.

Limited Manufacturer’s Warranty:

  1. If you experience any issues covered by the warranty, contact our customer support.
  2. Our support team will guide you through troubleshooting steps and determine if the issue is covered.
  3. If covered, we will provide you with a return authorization and instructions for returning the product.
  4. After receiving the defective product, we will repair or replace it and send it back to you within 14 business days.

Important Notes:

  • Registering your product on our website within 30 days of purchase extends the limited manufacturer’s warranty to 2 years.
  • Keep your original receipt as proof of purchase for warranty claims.
  • Guarantee and warranty coverage applies only to the original purchaser and is non-transferable.

Contact Us:

For guarantee and warranty claims or any assistance, please reach out to our customer support team at [email protected] or call us at 1-800-123-4567.